Q: How is my products delivered?
All products will be delivered via courier (for Malaysian orders). For International orders, products will be delivered by international courier.
Q:Is delivery chargeable?
Free Delivery only applies to delivery within Peninsular Malaysia. The normal delivery lead time is 2-3 working days depending on the area delivered (for Malaysian orders) and above 7 working days subject to custom clearance ( for International orders).
Q: Can I specify the delivery day and time?
All our deliveries are via courier. Hence, we would not be able to determine the day and time of the delivery.
Q: Will my products arrive on schedule?
There may be possibility your products will not arrive on schedule due to courier delay. However, our past orders has a 97% rate that arrives on schedule.
Q:What happens if my products are delivered when I am not in?
We will have to rearrange for another delivery. Additional charges will apply for reschedule.